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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Carlin

March 18, 2025

5  out of  5
rating by Robert Carlin
"Very nice and helpful!!"
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Jackie Suarez

March 10, 2025

5  out of  5
rating by Jackie Suarez
"Very great and efficient service. Very helpful!"
We responded:
"Thank you, Jackie, it was really nice servicing you and we appreciate your loyalty as a customer. "
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Daniel Ortega

March 18, 2024

5  out of  5
rating by Daniel Ortega
"A wonderful experience. At the Jerry Strand State Farm insurance agency I received great service. I worked with Kelsey. Kelsey knows her stuff and she was very kind while doing it. Kelsey has great customer service skills and I highly recommend anyone who needs insurance go to her. Even if you live miles and miles away go see Kelsey at Jerry Strand insurance in Palmdale."
We responded:
"Thank you, Daniel. We appreciate your loyalty and value you as a customer. It was a pleasure to service you. Thank you for referring others to us as well."
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SANDY Michelle

March 12, 2024

5  out of  5
rating by SANDY Michelle
"The best customer service in human kind"
We responded:
"Thank you, SANDY! We appreciate you!"
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Patrick Willis

November 6, 2023

5  out of  5
rating by Patrick Willis
"We have been customers for years. Jerry and his staff have always done a great job and treated us like family."
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Greg Perryman

March 29, 2023

5  out of  5
rating by Greg Perryman
"Best insurance agent I've ever had. Jerry exemplifies the theme of a good neighbor, and his staff, Kelsey, Christina, Lisa and Maria are top notch. You won't find a more knowledgeable or responsive agent. Stop by the office to be treated like a friend. I highly recommend Jerry Strand for all your insurance needs."
We responded:
"Greg, it has been a pleasure to have had you as a client all these years. We will never forget you and will always appreciate you."
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Adam Alcaraz

December 12, 2022

5  out of  5
rating by Adam Alcaraz
"Friendly staff & easy to work with"
We responded:
"Adam, thank you for your great feedback. We appreciate your business and hope all your needs were met. We hope you have a wonderful holiday and thank you for taking the time out of your day to leave us this great review!"
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Thelma Gonzalez

November 11, 2022

5  out of  5
rating by Thelma Gonzalez
"Absolutely recommend! This office feels like home 🏡 very professional"
We responded:
"We appreciate your loyalty and promise to continue to deliver to meet your needs. We value your feedback and truly appreciate you for taking the time to leave a review. Thelma, thank you for recommending us to others. We hope you have a blessed day!"
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Anthony Salas

November 10, 2022

5  out of  5
rating by Anthony Salas
"Always grateful to come in this office as they always take care of my insurance needs and are so kind to me and my girls. They go above and beyond to make my needs for insurance easy to take care of. Thank you guys."
We responded:
"Anthony, this means a lot to us that you took precious time out of your day to leave us amazing feedback. Our number one priority is and always will be to go above and beyond to take care of your needs. It is always such a joy when you and your girls come in to the office. We appreciate your business and appreciate your loyalty. You are like family to us just like all of our other clients that make their weekly visits into the office. We hope to continue to deliver an exceptional experience for you and all our clients. Thank you for recommending us to others and we hope to always make things right. Thank you again for your continued support. "
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Michelle Webster

September 22, 2022

5  out of  5
rating by Michelle Webster
"Mr. Jerry is so awesome. The whole office is so very nice. I would recommend this branch to my family & friends."
We responded:
"Michelle, you are truly a remarkable individual, client, and friend. You are like family to us. We truly appreciate your feedback and are very grateful that you took the time out of your day to leave us this wonderful review. We hope to continue to always make sure your needs are met. We thank you for your loyalty business and thank you so much for recommending us to others. We love when you come in the office. We hope you are doing well, Michelle."
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SSlack

July 26, 2022

5  out of  5
rating by SSlack
"Spectacular service. First-hand thanks to Jerry for helping my girlfriend with her case making sure she was taken care of appropriately."
We responded:
"Thank you for the kind words! It is our first priority to make sure our clients are always taken care of. We appreciate you!!"
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jorge montes

July 2, 2022

5  out of  5
rating by jorge montes
"Great office to deal with!!!"
We responded:
"Thank you so much for your positive feedback, Jorge. We value you and your time, and we appreciate you as a loyal customer! We hope to continue to make you feel comfortable in our office!"
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Vicky

April 8, 2022

5  out of  5
rating by Vicky
"Excellent service"
We responded:
"Thank you!! We hope to continue to deliver!!"
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Nicole Banuelos

March 27, 2022

5  out of  5
rating by Nicole Banuelos
"Christina is my go to Agent and I absolutely love her she is such a wonderful and caring person and remembers her client's. I recommend them to all my fronds and family"
We responded:
"Thank you, Nicole! We all love Christina! She is the best!"
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Valerie Ochoa

January 7, 2022

5  out of  5
rating by Valerie Ochoa
"great customer service"
We responded:
"Thank you so much, Valerie! Don't forget, we are also open on Saturdays!!!!!"
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Belva Gardner

October 18, 2021

5  out of  5
rating by Belva Gardner
"This office is the best. Jerry Strand and all that work there really cares about the clients. They do everything to make your insurance experience feel right. I would encourage and recommend anyone that needs insurance to give this office a go, you will not be disappointed. They really are the best."
We responded:
"Thank you, Belva! We hope to continue to deliver the best service to you! We appreciate you!"
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matthew Williams

October 6, 2021

5  out of  5
rating by matthew Williams
"I called to get some insurance and Lisa really displayed outstanding customer service and provided me with the best plan ! She’s great and honest . Thank you for your help !!"
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Dariana Castellanos

July 23, 2021

5  out of  5
rating by Dariana Castellanos
"Stellar customer service, will recommend to my friends and family."
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maria prado

May 10, 2021

5  out of  5
rating by maria prado
"Muy amable el y su personal nos atendieron bien y nos dieron buena información que ocupamos para agarrar aseguranza para los carros"
We responded:
"Muchas gracias Maria! Cuando guste aqui estamos para ayudar!"
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Nicole Ramos

April 29, 2021

5  out of  5
rating by Nicole Ramos
"Kelsey Strand was amazing ! She definitely was very diligent and knowledgeable in explaining my policy and helped me get the best deal possible. She was very patient with me as I kept asking a ton of questions and she made the whole process enjoyable. She is excellent at customer service and will highly recommend State Farm Insurance to all my friends and family because of this young woman. Thanks again for the amazing experience."
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Pamela Benton

April 7, 2021

5  out of  5
rating by Pamela Benton
"Lisa is very professional and knowledgeable about the business. She is very helpful and pleasant when I speak with her. I would highly recommend her services to friends and family."
We responded:
"Thank you, Pamela! It means a lot to us that you took time out of your day to leave these kind words!"
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Rebecca Green

March 16, 2021

5  out of  5
rating by Rebecca Green
"My insurance Agent Lisa is a great Agent she is always available to call for help she is quick at responding and at helping you handle situations quick and professional"
We responded:
"Thank you Becky, i really appreciate you being my client! Enjoy your day"
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Adam Sauceda

March 16, 2021

5  out of  5
rating by Adam Sauceda
"Anytime I’ve needed help, I’ve always been responded too!! Jerry & Kelsie have been true professionals and have always answered any question I’ve had!!"
We responded:
"Thank you, Adam, for taking time out of your day to leave these kind words. We will continue to deliver and cater to your needs! We appreciate you!"
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Raykuel Scarbrough

March 15, 2021

5  out of  5
rating by Raykuel Scarbrough
"I love quality service and I get that from Ms. Lisa. Thanks Jerry, she deserves a raise."
We responded:
"That sounds good, Jerry needs to listen to his clients!! Lol thank you for trusting me with your insurance needs."
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Martha Ottley

March 13, 2021

5  out of  5
rating by Martha Ottley
"Mrs. Lisa is always helpful and courteous whenever I call this office. She does her best every time to help me with whatever I need when it comes to updating my car and home policies, paying my insurance via phone and answer any question I may have."
We responded:
"Martha, Thank you so much for the kind Words! We will continue to deliver to your needs and we are always here for you!!!"